Terms and Conditions for Navya Vibes

Last Updated: August 10, 2026

Welcome to Navya Vibes (operating the Chroma Glow skincare line at navyavibes.com). These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website and/or purchasing from us, we assume you accept these terms and conditions in full. Do not continue to use navyavibes.com if you do not agree to all the terms and conditions stated on this page.

1. General Conditions

* By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence (18 years or older in India).
* You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
* We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

* Product Descriptions: We have made every effort to display as accurately as possible the colors, images, and details of our skincare products (Face Wash, Face Serum, Body Lotion, etc.). However, we cannot guarantee that your computer monitor’s display will be completely accurate.
* Pricing: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
* Medical Disclaimer: Our products are for cosmetic and personal care use. They are not intended to diagnose, treat, cure, or prevent any disease. Please check the ingredients for any potential allergies before use.

3. Orders and Billing Accuracy

* We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
* You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
* As stated in our Refund Policy, there is no option to cancel an order from the website once it has been placed. You must contact support before dispatch to request a cancellation. Once dispatched, orders cannot be canceled.

4. Shipping and Delivery

* We deliver across India within an estimated 2 to 5 business days. Please refer to our detailed Shipping Policy for more information on dispatch, tracking, and potential delays.

5. Returns and Refunds

* Due to hygiene and safety standards, our skincare products are non-returnable once opened or used. Refunds or replacements are only issued for damaged, incorrect, or defective items reported within 48 hours with an unboxing video. Please read our complete Refund Policy for exact conditions.

6. Intellectual Property

* Unless otherwise stated, Navya Vibes and/or its licensors own the intellectual property rights for all material on navyavibes.com (including text, images, logos, and product designs). All intellectual property rights are reserved. You may access this from navyavibes.com for your own personal use subjected to restrictions set in these terms and conditions.
* You must not republish, sell, rent, reproduce, duplicate, or copy material from Navya Vibes without written consent.

7. Third-Party Links

* Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.

8. Limitation of Liability

* In no case shall Navya Vibes, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

9. Governing Law

* These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, with jurisdiction specifically in Mohali, Punjab.

10. Changes to Terms and Conditions

* You can review the most current version of the Terms of Service at any time at this page.
* We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

11. Contact Information

Questions about the Terms and Conditions should be sent to us at:

Brand: Navya Vibes (Chroma Glow)
Email: contact@navyavibes.com
Phone: +91 8528653356