Privacy Policy for Navya Vibes

Last Updated: August 10, 2026

At Navya Vibes (“we,” “our,” or “us”), operating the Chroma Glow skincare line at navyavibes.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our skincare products.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide a secure and personalized shopping experience for our skincare customers.

Personal Data

When you register an account, place an order for products like our Face Wash, Face Serum, or Body Lotion, or contact customer support, we may collect personally identifiable information such as your name, shipping address (including your Mohali, Punjab location or anywhere across India), email address, and phone number.

Derivative Data

Information automatically collected by our servers when you access navyavibes.com, such as your IP address, browser type, operating system, and pages viewed.

Financial Data

Information related to your payment method (e.g., credit card number, UPI details) is collected by our secure payment processors during checkout. We do not store complete financial data on our servers.

2. How We Use Your Information

We use the information we collect to operate our e-commerce platform and improve your experience. Specifically, we use it to:

* Process transactions and deliver your orders within our 2-5 business days timeframe.
* Send order confirmations, shipping updates, and customer service communications.
* Provide support if you contact us at 1800-123-222 or contact@navyavibes.com.
* Send marketing communications about our Summer Glow Sales or new Chroma Glow launches (you may opt-out at any time).
* Prevent fraudulent transactions and secure our checkout process.

3. Disclosure of Your Information

We respect your privacy and only share your information in specific circumstances:

Third-Party Service Providers
We may share your data with trusted third parties who assist us with payment processing, courier delivery services across India, email marketing, and website hosting.

Legal Obligations

We may disclose your information if required by law or to protect our rights, property, and the safety of our users or others.

4. Data Security

We implement technical and administrative security measures to protect your personal data during your shopping experience. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

5. Children’s Privacy

Our website and skincare products are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

6. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us using the information below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Brand: Navya Vibes (Chroma Glow)
Email: contact@navyavibes.com
Phone: +91 8528653356